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campaigns + ai + automation whatsapp

turn campaigns into conversations.

send approved WhatsApp campaigns and handle every reply from one workspace.

book a demoexplore platform
01approved templates
02grounded AI replies
03live delivery signals
04clean opt-outs
live workspacecustomer journey
lemura / operations
campaign launchready
templatesite visit invite

approved · utility

audience12,400 contacts

real estate leads

queued74%
rate limit activeSTOP protected
whatsapp threadlive

can I visit this Saturday?

yes. morning or afternoon?

grounded in live visit slots
knowledge3 sources matched

brochure, inventory, calendar.

delivery signal87.4% delivered

reads and replies synced.

call summarysite visit requested

budget and timing captured.

service window open
nvidia inception startup
approved campaignscustomer listsgrounded AI repliesdelivery signalsnumber healthhuman handoffapproved campaignscustomer listsgrounded AI repliesdelivery signalsnumber healthhuman handoff

lemura for whatsapp

see the whole journey in one chat.

Send a campaign, answer with trusted information, and hand off to your team when the customer is ready.

customer viewwhatsapp on iphone

Chats

Search
AllUnreadGroups
C

Cedar Homes

Saturday visits are now open.1

N

Nila Clinic

Your appointment is confirmed.

N

Northline Store

Your order is out for delivery.

lemura activityworkflow live
01 / 04

A customer opens the conversation

A useful campaign arrives in the same inbox they already use.

  1. 01
    campaign launched

    approved template sent to weekend visitors

  2. 02
    answer grounded

    live availability and visit calendar checked

  3. 03
    next action created

    lead tagged and assigned to the visits team

product

from campaign to conversation.

launch, reply, and track from one workspace.

01campaigns

send campaigns with control.

schedule approved templates and track every delivery.

  • approved templates
  • live delivery states
signallaunch ready
02contacts

keep every audience ready.

reuse clean lists, segments, and customer context.

  • easy imports
  • reusable segments
signalreusable data
03ai replies

reply from trusted knowledge.

ground every answer in your business context.

  • grounded answers
  • human handoff
signalgrounded reply
04voice agents

follow up by voice.

qualify, book, and summarise calls in one flow.

  • lead qualification
  • call summaries
signalvoice ready

about

customer conversations, kept clear.

built for simple, reliable customer operations.

why Lemura

  • simpleclear campaign and reply flows.
  • reliablecontrolled sends and handoffs.
  • modernWhatsApp, AI, and voice together.

workflow

five steps. one clear flow.

connect, launch, reply, and improve.

operations path5 stages
01setup

connect

link numbers, templates, and customer data.

linked
02audience

organise

prepare lists and trusted knowledge.

ready
03queue

launch

schedule safe, queue-based campaigns.

rate safe
04reply

respond

draft grounded replies with AI.

window aware
05learn

improve

track results and next actions.

next actions

inside Lemura

simple tools. clear signals.

see the workflow at a glance.

campaign control01

send with intent.

approved templates, clear audiences, and safe queues.

  • template choice
  • scheduled sends
  • rate controls
safe send
lemura operator view
signalready
01template choice
02scheduled sends
03rate controls
reply intelligence02

ground every answer.

use trusted knowledge, context, and human handoff.

  • trusted sources
  • customer context
  • human escalation
grounded
lemura operator view
signalmatched
01trusted sources
02customer context
03human escalation
analytics03

see what happened.

follow each message from send to next action.

  • status sync
  • reply tracking
  • next actions
measured
lemura operator view
signalsynced
01status sync
02reply tracking
03next actions
voice workflows04

continue the conversation.

qualify, book, and summarise with AI calls.

  • inbound and outbound
  • lead qualification
  • call summaries
voice ready
lemura operator view
signalrolling out
01inbound and outbound
02lead qualification
03call summaries

sender health

protect every send automatically.

Lemura watches live quality and slows campaigns before your number is at risk.

number health guard

the guard reads each batch and adjusts speed to protect quality.

statusgreen
speedauto
blind blastszero
number health guard — live
health92green
  1. canary
  2. observe
  3. normal
  4. complete
015 of 1,000 sent — watching
02health 92 → released 100
03read rate healthy — ramping safely
01

start small

test a small audience before scaling.

audience
02

watch live signals

score reads, failures, and opt-outs.

signals
03

adjust automatically

slow or pause when quality drops.

control
04

send at the right time

respect customer time zones and limits.

timing

ai replies

answers grounded in your knowledge.

trusted context in every reply.

customer messageinbox 24h

is a two-bedroom unit available Saturday?

checking trusted knowledge...

intent: site visitchannel: WhatsApp
knowledge sources3 matched
01
inventory2-bed units available
02
brochureplans and amenities
03
visit timesSaturday 10 AM–5 PM
knowledge groundedhigh confidence

yes. visits are open Saturday, 10 AM–5 PM. morning or afternoon?

window openhuman handoff
reply ready

use cases

one platform. many journeys.

built around the way your customers move.

real estate

qualify before the call.

collect budget, location, and visit timing.

fewer cold follow-ups.
clinics

keep visits on track.

send reminders and answer common questions.

a calmer front desk.
ecommerce

stay useful after checkout.

share updates, returns, and support replies.

clearer communication.
education

guide serious enquiries.

share course details and capture intent.

better lead focus.
marketing

launch with control.

use approved templates, schedules, and tracking.

cleaner campaigns.
support

resolve repeat questions.

answer from knowledge and escalate the rest.

less manual work.

pricing

estimate your monthly usage.

adjust messages, AI replies, and voice minutes.

estimated total₹10,825
messaging
₹8,800
AI replies
₹75
voice
₹1,950
per conversation
₹1

security

careful by design.

clear access, trusted events, and controlled delivery.

control file6 safeguards
01
tenant-isolated data

clear workspace boundaries

controlled
02
role-based access

controlled team permissions

verified
03
encrypted credentials

locked service secrets

controlled
04
verified webhooks

trusted Meta events only

verified
05
paced delivery

queues and rate limits

controlled
06
STOP opt-outs

consent changes respected

verified

resources

notes made for action.

short guides for better customer workflows.

guide
template rules
015 min

WhatsApp template categories

marketing, utility, authentication, and service—made simple.

send safeopen note
playbook
campaign plan
027 min

real estate campaign flow

move from enquiry to site visit.

follow upopen note
ops note
AI guardrails
036 min

AI replies people can trust

ground answers and hand off safely.

groundedopen note

faq

quick answers.

no guesswork
question file6 answers
01what is Lemura?start

a workspace for WhatsApp campaigns, AI replies, analytics, and voice workflows.

02do I need a WhatsApp Business Account?setup

yes. Lemura uses approved WhatsApp Business workflows and Meta templates.

03can Lemura run campaign sends?campaigns

yes—using approved templates, lists, queues, and delivery tracking.

04how does Lemura protect number quality?number health

it tests small batches, watches live signals, and slows or pauses automatically.

05can AI reply automatically?AI reply

yes. replies use trusted knowledge with configurable human review.

06what happens outside the 24-hour window?window

the flow uses approved templates or human review where required.

ready when you are

make every message matter.

bring campaigns, replies, and next actions together.

book a demoestimate cost